zben77's Privacy Policy

1 Introduction and Purpose

zben77 is a trusted online casino and betting platform in Bangladesh. Protecting our users' privacy is one of our highest priorities. This Privacy Policy ("Policy") will inform you how zben77 collects your personal information, the purposes for which it is used, with whom it may be shared, and what steps are taken to protect your information.

By using our website https://zben77.cam ("Platform") or creating an account, you will be considered to have consented to this Privacy Policy. You are therefore requested to read this document carefully.

2 What Information We Collect

zben77 collects various types of information to operate its services. The types of information are described below:

2.1 Information You Provide Directly

When you register or contact us, you provide the following information yourself:

• Full name and date of birth
• Email address and mobile number
• Payment method details — such as bKash, Nagad, Rocket, or Upay account numbers (full numbers are never stored)
• Documents submitted for identity verification (such as copies of a national ID card or passport)
• Content of messages sent via live chat or email

2.2 Automatically Collected Information

When you use our platform, certain information is automatically collected through technical means:

• IP address and device information
• Browser type and version
• Time spent on the platform, pages visited, and activity logs
• Information obtained from cookies and similar tracking technologies
• Transaction time and amount according to Bangladesh Standard Time (BST, UTC+6)

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may receive information about you from trusted third parties. All such information is subject to this Privacy Policy.

3 Purposes of Using Your Information

zben77 uses the information collected for the following purposes:

• To create and manage accounts and to verify your identity
• To process deposit and withdrawal transactions — via bKash, Nagad, Rocket, Upay, and bank transfer
• To manage bonuses, promotions, and VIP benefits
• To provide 24/7 customer support — via live chat and email
• To prevent fraud, manipulation, and money laundering
• To improve the platform's security and the quality of technical services
• To meet legal and regulatory obligations
• To ensure responsible gaming and to identify problematic behavior
• To inform you about relevant offers and updates (subject to your consent)

4 Disclosure and Sharing of Information

zben77 may share your personal information with third parties in the following limited circumstances:

4.1 Service Provider Partners

Technology providers, payment processors, and identity verification services engaged to operate our services work on our behalf. They receive only as much information as is needed to complete the specific task and are required to process it according to our instructions.

4.2 Legal Obligations

We may disclose relevant information to authorities pursuant to an order of a court or competent authority, or to fulfil a legal obligation. In such circumstances, it may not be possible to notify you in advance.

4.3 Business Transfers

In the event of a company merger, acquisition, or sale of assets, user information may form part of the transferred assets. In such circumstances, we will notify you in advance.

4.4 With Your Consent

Beyond the cases above, we will not share your information with anyone without your explicit consent.

5 Data Security Measures

zben77 uses industry-standard technology and processes to keep your personal information secure. Our security measures include:

• SSL (Secure Socket Layer) encryption — all information between your browser and our servers is encrypted
• Encryption of stored data — particularly identity and financial information
• Access controls — only authorized staff may access sensitive information
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems
• Two-factor authentication option (2FA)

Please bear in mind that no method of transmitting information over the internet is 100% secure. Although we make every effort, we cannot guarantee absolute security. Therefore, keep your account password private and always log out after using an unfamiliar device.

6 Cookie Policy

Our platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential cookies: For the basic operation of the platform, such as maintaining login sessions. The site cannot function properly without these cookies.
• Functionality cookies: To remember your preferences and settings, such as language selection.
• Analytical cookies: To understand how users use our site, which helps us improve our services.
• Security cookies: To detect fraud and keep accounts secure.

6.2 Cookie Controls

You can disable cookies by going to your browser settings. However, disabling essential cookies may limit some features of the platform.

7 Data Retention Period

zben77 retains your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or for the period required by law. Generally:

• Account-related information may be kept for a specified period even after an account is closed — due to legal and financial obligations.
• Financial transaction records are generally retained for up to five years.
• Information from inactive accounts is kept in accordance with legal requirements.

Once the need has passed, we securely delete or anonymize the information.

8 Your Rights

You have the following rights regarding your personal information:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances — though this may not be possible if legal obligations apply.
• Right to restrict processing: The right to request that processing of your information be limited in certain cases.
• Right to object: The right to object to the use of your information for certain specific purposes.
• Right to data portability: The right to request a copy of your information in a structured, machine-readable format.
• Right to withdraw consent: The right to withdraw any consent-based processing at any time.

To exercise these rights, contact us via live chat or by email at: [email protected]

9 Privacy of Minors

zben77 follows a strict age-limit policy. This platform is for users aged 21 and above only. We do not knowingly collect, store, or use any personal information from minors.

If a person registers by providing a false age and their status as a minor is subsequently proven, the relevant account will be closed immediately and the information collected will be securely deleted.

If you believe that we hold information about a minor, please notify us immediately.

10 International Data Transfers

Our servers and technology infrastructure may be located in various countries. This means your personal information may be transferred to and processed outside your country.

Whenever information is transferred internationally, we ensure that the protection standards described in this Privacy Policy are maintained. The necessary contractual safeguards are put in place for this purpose.

11 Responsible Gaming and Use of Information

zben77 places the highest importance on responsible gaming. Information about your gaming activity may be used for the following purposes:

• To identify signs of problematic gaming behavior
• To manage requests for self-exclusion or deposit limits
• To share relevant information with you about responsible gaming

Information collected for these purposes is handled with strict confidentiality and used solely for the protection of the user.

12 Changes to the Policy

We may update this Privacy Policy from time to time. For any significant changes, we will:

• Display a clear notice on the platform
• Notify you at your registered email address
• Update the "Last Updated" date at the top of this page

If you continue to use the platform after changes have been made, you will be considered to have consented to the updated policy. You are therefore advised to visit this page regularly.

13 Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your rights regarding your information, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali
• Website: https://zben77.cam

We will process your request and respond within a reasonable time. In some cases, identity verification may be required.